1. Usually we will send your items within 1-3 business days after your payment.
2. Usually we will send your parcel for free by CHINA POST AIR MAIL.
3. We also provide express service (EMS, FedEx and DHL), you have to pay the shipping cost.
4. Usually the item will be marked as GIFT, and Declare less than actual value.
5. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Due to the difference between different monitors, the picture may not reflect the actual color of the item. Please understand.
1. Please leave us all 5 stars including item as described, communication and shipping speed, if you are satisfied with your order. That will be a great encouragement for us.
2. Please feel free contact us, if you have any problem with our items and services. We will give you a satisfing answer.
Refund and return issue:
1. Please feel contact us, if you have problem of your order. We will try our best to help you solve the problem.
2. The buyer is responsible for all charges occurred in returning process.
|Buyer||Real customer reviews|
| L***. || |
1 Mar 2018 13:45
Качество хорошее, но Доставка очень долгая, около 2-х месяцев! Если брать на зиму то заказ надо делать осенью ...
| A***o || |
28 Feb 2018 04:27
Товар получил. По размеру все нормально. Только очень долго ждал товар (но в пределах обещанной скорости доставки)
| A***v || |
27 Feb 2018 10:34
Доставка полтора месяца, город Волжский. Доставка осуществляется службой СДЭК до квартиры. Покупкой очень доволен, все по размеру.
| N***a || |
20 Feb 2018 14:01
Хорошие. Не скользкая подошва
| T***e || |
15 Feb 2018 13:19
вар соответствует описанию. Доставили быстро, упакован хорошо. Спасибо большое продавцу! На
| Customer || |
10 Feb 2018 11:50
good boots, bat very slowly delivery. До Питера два с половиной месяца, уже зима кончается, хотя продавец выслал быстро, а два месяца посылка блуждала по Росии.
| K***n || |
9 Feb 2018 09:54
Хорошая обувь, размер великоват.
| J***n || |
9 Feb 2018 06:56
Un poco grande,pero con una plantilla bien
| A***v || |
3 Feb 2018 09:28
Продавец просто молодец
| B***v || |
31 Jan 2018 11:29
Ботинки достаточно не плохие, размер совпадает.
| Q***q || |
28 Jan 2018 03:58
Не отправляйте товар СДЕК
| V***v || |
27 Jan 2018 03:30
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.