— Genuine Leather Upper
UK & Australia
Shipping and Handing
All our items can be posted by China Post Air Mail,e-packet, aliexpress standard shipping , hong kong post…..you can choose the shipping method when you order items
Delivery might take 15-30 days by normal airmail,and you also can choose DHL or EMS with extra postage
Please understand that occasional delays due to customs, Holiday and mails are beyond our control, you can contact us for the newest status of package
Payments are required within 20 working days purchase.
If the payments are not made within the time period specified, we cannot guarantee the availability of the item(s)
Return & Exchange
Your satisfaction is our primary objective, we always happy to assist you.
You might return your goods within 10 days of item received,please kindly contact us for return address and detail.
All returns are acknowledged by mail and then refund would be process after original goods returned
Feedback & Contact Us
We understand that you might worry about our products quality, we did provide complete refund return policy
Please kindly contact us before leaving your negative, neutral feedbacks or dispute
Our customer service department will try their best to help you and come out the best solution for your issues
Our system will automatically leave postive feedback for the transactions when we received positive feedback from you
Please feel free to contact us when you have any questions or complaints.
All e-mail will be reply within 24 hours except holiday
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.