1.Worldwide Shipping (Except some countries and APO/FPO)
2.Items are shipped from China via Post Air mail, reaching most countries within 10 to 30 business days.
3.Orders processed within promised time after the payment verification.
4.We only ship to confirmed order addresses. Your order address must match your Shipping address.
5.Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary. particularly during the holiday season.
6.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7.Russian buyers: Please must provide the full name and complete address..
Belarus and Ukraine buyers:Provide the full name will be better for custom clearance.
8.The average delivery time is about 15 to 35 days. But sometimes it takes longer due to custom issue or other problems. Please kindly refer to below charts.
9.We are not responsible for any custom duty or import tax.
1.All major credit cards are accepted through secure payment processor ESCROW
2.If you want to make a large order , please contact us before you finish the payment as we can give you more discount.
3.Tip: Aliexpress need 12-24 hours to verify your payment, please be patient.
4.Sometimes,if you do the payment via bank transfer, your bank may need 3-5 woring days to confirm.(for example,some Brazil “Boleto”).when your payment is confirmed,we will send in 1- 3 days.
1.If you haven’t received your item and this situation lasts to the 70th day, please do contact us. A full refund will be issued to you with no excuse.
2.Please provide the proof video or photos if products have quality problem after receiving the parcel within 7 days, we could offer full refund or replacement after confirming the problems. But please support to pay for the freight sending it back, we will bear the resending freight.
3.Please make the return within 7 days after you sign the receipt.we will make the refund or replacement within 3-7 working days after we get the returned package.
1.Please kindly leave us a positive feedback (5 stars please) if you are satisfied with our items. Many Thanks.
2.Please contact us before leaving any negative feedback or open a dispute on AliExpress.
3.Please give us the opportunity to resolve any problem. We understand the concerns you might have, and will try our best to satisfy you.
Q:How do I pay for my purchase?
A: we accept the following payment methods: credit card; moneybooker;T/T;western union.
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.and we will advise you as soon as the products be sent out.
Q:Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.