(2) Drop shipping with us so easy:
As the leading power seller of Aliexpress.com, we are professional drop ship supplier here with over 6 years for our 100% twin-faced sheepskin boots: you can list our products on your online shop, after you got paid, we can send your order direct to your customers which is called drop shipping;;
Kindly notice: Pls leave your customers consignee details though message of aliexpress system, thank you;
(3) Safe payment and fast international shipping by EMS
We accepted Escrow payment though aliexprss.com which is safe and convenient for the customers, 24 hours after the order confirmed, we will ship the order out with the tracking number by EMS provided, which normally takes 5-7 working days that you or your customers will get it there (it can be 1-2 working days advanced or delaying just depends on EMS there), however the tracking number will be provided so that you can track it on your sides to see the Stuarts
Kindly notice: All the orders will be packed professionally, and we claim very lower value and trying to avoid any possible import duty, however if there is any import duty there, it is on customers sides since we can’t control your custom there, thank you for your understanding.
(4) We accept return if there is any quality problem itself:
3-7 working days after you or your customers received, we accept return if there is any quality problem with the shipping cost on our sides, however if the customers don’t like the color or style any more, or wrong size from the customers selected, we still accept return, only the customers need to pay the shipping cost that we sent, and also the shipping cost for its sending back to china, thank you for your understanding;
Kindly notice: before your return the order, pls contact us for the consignee details provided and details, thank you;
(5) 100% positive feedback is the dream from all our staff
We are younger team with honest, reliable and kind staff here, and we have the dream: “one day we will be the biggest seller with 100% positive feedback all over the aliexpress.com”, we also know it is not easy, so we always hard working to make our customers happy, your 5 starts feedback is high appreciated when you confirm your order, thank you……..
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.