Welcome to my store
Wish u have a nice shopping time
Please take a measure of your barefoot length and carefully check out the right US size from the following size chart
Terms of Service
no more than 3 days, when we send out your order, we will give you the tracking number at the first time.
Terms of payment:
We are the supplier from China and are mainly selling all kinds of ladies and men designer clothes.shoes.handbags,watches…..we have more than 7 year experience about the business, all of our items are selling at a wholesale price with top quality.here is our terms :
1:MOQ : for your first order to test the quality.second order.the MOQ should be at least 5 pcs(can mixed)
2.payment terms :escrow, credit card, western union,bank transfer, western union, money gram
3.delivery time:3-7 business days..
4.shipping: China Post, EMS, DHL
5.we offer discount for more than 5pcs (can mixed) and for some countries, we can free shipping if you will buy more than $150.
6. We can do dropship.
7. We have Return Policy.
Our Return Policy:
If you are not satisfied with our products, you can return it to change or we will refund the whole payment.
Leave your feedbacks:
1. If you get and like our items,the positive feeback is greatly appreciated and thanks for your support.
2. Please contact us before you leaving the negative or neutral,rest assured that we solve the problem in the best way
Thank you very much for your time in my shop, if you have other questions, pls feel free to contact me:
Trademanager : cn1519470090qwxg
Thank you for your visit !
30cm x 15cm x 10cm (11.81in x 5.91in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location ||*Estimated Shipping Time |
|United States ||10-20 Business days |
|Canada, Europe ||10-20 Business days |
|Australia, New Zealand ||10-30 Business days |
|Central & South America ||15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Information about shoes... (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.shoecartel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.