Please Note: Fit may vary depending on your foot shape and the shoe’s design and materials
Choose size according to your foot length.If you are not sure, contact us.
The size is measured by hands, it may has 1-5 mm different.
We offer CN size, please refer to your foot length to chose US size, For example, if my foot length is 267mm, I will choose the US size 9.5 which equal to CN size 43.
If your foot is narrow and thin, you can choose one size smaller.
If your foot is wide and fat, you can chose one size bigger.
Aliexpress accept the following payment methods: Visa Mastercard QIWI, Bank transfer and Western Union , if you have any questions about payment, please contact us.
We do our best to serve our customers that we can.
In case of the defective items or wrong items that you got, we will resend or refund to you. Customers must inspect all items before receiving and contact us in 3 work days if anything were missing or damaged. We do not refund the shipping cost of non-defective reason. Customers can return back the items within 14 days after receiving and should responsible for shipping fee of returning.
We sincerely hope that you can give us a 5 star feedback. if you are not satisfied with your purchase for any reason, please contact us through "My Messages" or "Ask Seller Questions" before leaving neutral or negative feedback.
Photos are match to the products. Colour of the products may be vary because of the flash of camera, lighting, monitor setting.
About to customs fees, it depends on your local customs policy. When we arrange shipping your order, Sometimes it works, some times it doesn’t. But we will do our best and spare no effort to help you. buyers should pay all the customs tax or VAT.
Write your full name and house number in your shipping address when you place the order, according to the new rule Russia, post office will not dispatch parcels to you if you don’t write full name.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.