Another day, another PR disaster involving and airline and overbooked flights. Honestly, at this phase I’m glad I can’t afford a vacation, because I feel like the travel would be more stress than it’s worth.
Just ask the Schear family of Huntington Beach, California, who were flying from Hawaii to Los Angeles last week. Staff allegedlyasked them to give up the seat that their two-year-old son was utilize and carry him on their laps so that an overbooked passenger could take the seat.
Brian Schear explained that they’d bought the seat, but it was in their older son’s name.
They decided, however, to send him home on an earlier flight so that he could use the seat for his younger child, Grayson, who was placed in a automobile seat.
The airline staff tells him they need the seat because the flight is overbooked and the original passenger whose name was on the seat isn’t employing it. One airline employee tells him that under FAA regulations, two-year-old children are not supposed to have their own seats at all and are supposed to sit in mothers’ laps for the duration of the flight.
The Schears said that Grayson flew in a auto seat during the course of its flight to Hawaii and that no concerns were raised.
He said that after refusing to give up the seat they’d paid for to an overbooked passenger, an employee threatened to have the couple arrested and their child placed in foster care.
” You have to give up the seat or you’re going to jail, your wife is going to jail, and they’ll take your kids from you ,” Schear recalled the airline personnel telling him.
Despite feeling they were in the right, that menace was scaring, said Brian’s wife, Brittany Schear.
” As a mom, you have a one-year-old and a two-year-old it doesn’t matter whether that’s true or false. It put dread in me ,” she said.
Eventually, he agreed to hold his son on his lap for the flight, but by then it was too late.
The airline said the whole family had to get by the plane. By then it was midnight, which left the family scrambling to find somewhere to stay and paying $2,000 for a flight with United the next day.
In the video of the incident, airline staff are insured telling the mothers that under FAA regulations, two-year-old children are not supposed to have their own seats and are supposed to sit in laps.
But the FAA and Delta website both foster mothers to buy separate seats for young children and restrain them with a car seat.
Delta’s website reads: ” We want you and your children to have the safest, most comfortable flight possible. For kids for the purposes of the age of two, we recommend you purchase a seat on the aircraft and use an approved child safety seat .”
The Schear family said the airline reached out to them to find out more information when they are posted their encounter on Facebook and YouTube and began talking tothe news.