2) We only ship to confirmed order addresses, your order address must match your shipping address. ( Tips:Russian customer order address need to leave a detailed state city,name needs to be full name,or you won’t get the parcel! ). If individual orders is out of stock and need to wait , we will inform you soon.
3) We usually ship your products via China Post / Hong Kong Post Air Mail which takes 15-50 working days to reach your location,Transit times may vary, particularly during the holiday season.
4) In order to ensure you receive your order with tax free or lower tax upon import, we’ll declare it as a "gift" with a lower value, if any import charges or fees are the buyer’s responsibility.
1) Incorrect goods or inconsistent description: if the buyer want to return goods, the seller will paid for $5 freight, if the buyer don’t want to return, the seller will refund the half of the total price.
2) No matter which way we send , if you can’t receive the product at the end of the set time , we guarantee return full money back or extend the delivery time .
3) if item is damaged: as a responsible seller,we guarantee free exchange or refund.
* Due to the difference between different monitors, the picture may not reflect the actual color of the item. please kindly understand ! If you mind, please don’t buy!
|Buyer||Real customer reviews|
| M***v || |
22 Feb 2018 07:06
Хорошие мокасины никчему придраться, продавец молодец, даже в китайский новый год выслал, как будут носиться посмотрим.
| V***v || |
13 Feb 2018 20:44
Всё хорошо .Продавец помог выбрать правильный размер 37
| G***a || |
12 Feb 2018 06:03
размер подошёл, довольна
| Customer || |
7 Feb 2018 07:41
correcto y rapido, bonitas...
| E***a || |
21 Jan 2018 00:45
Макасы хорошие. Как на фото.К сожалению не подошли. На широкую ногу с подъемом. Маломерят.
| M***n || |
15 Jan 2018 20:10
Отличные макасы. На 245 стопу взяли 8 размер, прям четко подошли. Кожа мягкая.
| R***t || |
9 Jan 2018 09:14
Продавец молодец!Товар хороший.
| L***a || |
8 Jan 2018 21:54
Продавец очень хороший, буду всем рекомендовать. Товар очень качественный.
| O***n || |
31 Dec 2017 14:41
заказала 9.12 получила 31.12 как раз подарочек к новому!!!очень удобные спасибо продавцу!!! Хочу заказать ещё и другого цвета. очень рекомендую!!!
| E***e || |
27 Dec 2017 01:40
мягкие, удобные 5+, заказ пришёл быстро
| T***a || |
17 Dec 2017 01:44
туфли очень понравились, надеюсь что носиться будут хорошо
| J***a || |
15 Dec 2017 09:11
Exacto como en la foto
| L***a || |
16 Nov 2017 23:14
| Customer || |
16 Nov 2017 05:29
Ношу 39 размер, но заказала 41 размер немножко давит на полсантиметра больше надо было брать . Во как маламерят
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.