Welcome to my shop!
First-class quality. Preferential prices the most timely services.100% satisfaction.
If you have any further questions, feel free to contact me. I will answer you within 24 hours
Lease Check Size’s Chart Carefully,According To Your Feet’s Length To Choose Size,So That You Can Choose Right Size!! Please choose US size, thank you! If Your Feet Have a Little Fat,Please Choose One Bigger Size Than Your Usual Size!
About Us * Welcome to our store. * Our company has 3-5 years of experience. * Large discount for large order! * Pay more attention to my shop, we update new products everyday. * We have been committed to providing customers with high quality products, competitive price, high quality service, a reliable credit standing is our tenet. Notes 1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. 2. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. 3. According to our experience, Custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff. 4. In order to lessen buyer’s import tax or even exempt buyer from import tax, we shall declare the item with much less value than the actual price the customer paid for the item. 5. The lower declared value shall not reflect the total price paid by customer or the market price about the item, and perhaps shall not be suitable for those countries with different special tariff standard. About Shipping 1). Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 1 to 5 working days upon receipt of payment. 2). Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation . 3). You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world. 4). As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer. 5). We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons. 6). For package missed on the way to the destination, we would try our best to contact with our post office and update the latest information for you. However, there may be some delayed reply because of the time difference. Feedback * We deeply hope that you are pleased with your purchase from us. * Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. * Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you. * Our job is to make your purchasing be a worry-free experience. Thank you!
Hope You Enjoy Your Shopping!!
20cm x 20cm x 10cm (7.87in x 7.87in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location ||*Estimated Shipping Time |
|United States ||10-20 Business days |
|Canada, Europe ||10-20 Business days |
|Australia, New Zealand ||10-30 Business days |
|Central & South America ||15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Information about shoes... (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.shoecartel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.