measurement in mm, 1 mm=0.039 inch, 1 inch= 25.4 mm
Notice:The length of the legs is not the length of the insole !
Foot Length<Insole Length<Outsole length
Please choose the shoes color as picture showing.We will send you the corret color.
About Box :
Generally in order to pass your loacl custom faster and chearper,we will pack the shoes "without box",this way maybe can avoiding the custom tax,but we can't promiss that.If you want the box,please leave a message "with box" when you order.
About Decleared value:
We will put $10-$25 on the parcel ,and declared as "gift",if you have any special requested,pls marked in your order.Thanks.
1.How To Place Order Choose product—-Add into shopping cart—-Place order—-Price adjustment(if necesary)—-Installed—-Payment verification 2. Fast Shipment All Items will be shipped out within 24 hours on receipt of payment (except Holiday).If there is any unexpected situation (for example, if the order can not ship out within 48 hours), we will contact you as soon as possible, and follow up closely to ship your order soon. We will declare your order as a "gift",valued about "$10-$25" for custom.Also hope it could be passed your custom more faster and easier. 3.Shipping methods We ship worldwide by China Post,Hongkong Post, E-packet,Aliexpress Standard, DHL and so on. We are unabl to control the delivery time because it is processed by Third- party services,but if the parcel has not arrive within expected time, please contact us, we will help you to track it and give you satisfied reply. 4.Return Full Quality controlled and well-packed before shipping. But if not satisfied with product .kindly contact us within 7 days after package signed.the problem will be sorted out by a reasonable solution ASAP. If request to return package. buyer will pay for the postage and ship back with original packing. 5.Feedback If you are satisfied with our products and service, please leave us Full 5 stars feedback as well.It is very important to our business development; Please don't open the dispute or leave negative feedback without talking to us. We are honest seller, we will serve you until your satisfaction.
PLEASE GIVE US 5 STARS IF SATISFIED !
Accuracy of product description
Communication with the seller
SWEEP CODE FAVORITES
Please contact us ASAP if not satisfied, we will offer best service until you are satisfied!
| Company Culture |
|Putian YoungSneaker Co.,Ltd.is onemix brand official agents.It has more than 10 years experience of manufacturing Europe and US and high-end sneakers.It's a large of enterprise which intergrates research and developement,design,manufacturing and sell. |
|The company is located in Licheng District,Putian City,Fujian Province.The covered area is about 25000 square meters,which is composed of 8000 square meters brand operation center,10000 square meters warehouse and 7000 square meters factory.The factory lies in Huangshi Industrial Park.It has perfect production equipment and top-ranking production technology. |
|We have professional customer services team.If there is any problems in your purchasing,please don't hesitate to contact us by email or trademanage.We will reply you at the first time. |
30cm x 20cm x 10cm (11.81in x 7.87in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location ||*Estimated Shipping Time |
|United States ||10-20 Business days |
|Canada, Europe ||10-20 Business days |
|Australia, New Zealand ||10-30 Business days |
|Central & South America ||15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Information about shoes... (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.shoecartel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.